Seamless.AI Privacy Policy
1. Introduction
Seamless.AI is an organization working to help professionals quickly develop and foster relationships and opportunities using artificial intelligence. To learn more about our business, click here.
This Privacy Policy describes the privacy practices for information collected by Seamless.AI on any website where the policy has been posted by Seamless.AI. Please read it carefully. By using our website or services, you accept this Privacy Policy.
If you have any questions, please contact us using the information in the “You May Contact Us” section at the end of this policy.
2. We Collect Various Types of Personal Data Depending on Your Interactions with Us
Seamless.AI collects information using:
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When you link your email accounts, professional networking, customer relationship management, or social media platforms, we may obtain information about your contacts, or related information. We may also collect information about your use of our products or services. We also collect information about you or your contacts from our service providers, partners, or other sources of publicly available information.
The personal data that Seamless.AI may collect includes:
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We may also collect other identifying information we may obtain from you, as disclosed in other policies or notices.
You may choose not to provide us with your personal data. If you choose not to provide us with your personal data, we may be unable to provide you with all functional aspects of our products and services.
3. We Use Your Personal Data to Provide Our Services and for Other Purposes
A. Providing Products and Services
Seamless.AI may use your personal data for our legitimate business interests and to provide you or our other customers with our products and services.
We may use your contact information to communicate with you about your order of our products or services, including to process payments or send receipts. Seamless.AI may also use your personal data to add new features or capabilities to our products or services or otherwise improve them. We may use your personal data to administer your website account with us. We may also use your personal data to produce aggregate or statistical data about our customers, users, products, services, or industry.
Our legal bases for processing your personal data to provide you with our products and services are the performance of contracts and the furtherance of Seamless.AI’s legitimate business interests. Our legitimate business interests may relate to the provision of our services, fraud detection and prevention, risk assessment, or improvement of our products and services. If you choose not to provide your personal data where it is required as part of a contract for our products or services or to create your website account, we may be unable to provide you with our products or services.
To buy products and services from Seamless.AI, we may need your biographic information and financial information. If you purchase a product or service from Seamless.AI, we may also collect and use additional information from your purchase transaction, such as the cost of the transaction, type of service or product purchased, payment type, currency, and location of payment.
B. Communications and Customer Service
Seamless.AI may use your personal data to communicate with you and provide you with customer service. For example, we may request personal data from you regarding surveys or contests. We may use survey information for monitoring or improving this website, our services, or products. Additionally, we may use your personal data to respond to inquiries, provide support, address issues or disputes, or otherwise manage our relationship with you. We may also retain and use records regarding the content and nature of our communication with you, whether by email, telephone call, internet chat or otherwise. We may merge personal data with other information Seamless.AI has about you.
Our website allows users to engage in discussion by commenting on our blog posts. Note that blogs are public. Any information you include in a comment on a blog may be read, collected, and used by anyone.
Participation in our surveys or contests is voluntary and you may choose to participate and disclose this personal data. We may use your contact information (such as name and billing address) and demographic information (such as zip code or age) for these surveys or contests. We may use this information to notify the winners and award prizes.
Our legal bases for processing your personal data for communications and customer service purposes are your consent and furthering Seamless.AI’s legitimate business interests, which include continuing and improving customer relations and updating customer details and preferences.
C. Marketing
We may use your personal data so that we, or our affiliates, can market, advertise, or otherwise promote products and services that may be of interest to you based on your profile. We may advertise to you on websites or using email or professional networking or social media platforms. Unless you ask us not to, Seamless.AI may contact you in the future to tell you about new products or services. We may use your personal data for website analytics and customer relationship management purposes.
Our legal basis for processing your personal data for marketing purposes is Seamless.AI’s legitimate business interests relating to marketing, advertising, and promoting our products and services.
D. Legal and Compliance
Seamless.AI may also use your personal data in connection with our legal or compliance obligations. These obligations may include cooperating or complying with government or law enforcement investigations, litigation, discovery, regulatory requirements, corporate investigations, dispute resolution, collections, national security, public interest, or others.
Our legal bases for processing your personal data for legal and compliance purposes are to meet legal obligations and legitimate business interests relating to compliance with other local laws that we may be subject to.
4. We Disclose Your Personal Data Consistent with this Privacy Policy and to Provide Our Services
Seamless.AI may disclose your personal data for the purposes of providing our products or services to our customers, communications and customer service, marketing, and as a part of our legal and compliance obligations.
When Seamless.AI discloses your personal data, we do so consistent with this Privacy Policy or to the extent necessary to carry out the purposes described in this policy, and as required or permitted by applicable law.
Our service providers may include information technology providers, communications technology providers, email or marketing services providers, contact information verification services providers, consultants, auditors, attorneys, outsourcing services service providers, financial services providers, payment processing and billing service providers, customer service providers, or others.
In providing you with communications and customer service and marketing, we may disclose your personal data with customer relationship management service providers, advertising and marketing service providers, social media platforms (where you use those services to connect with us), and others.
We may also disclose your personal data to comply with our legal and compliance obligations; enforce our agreements; detect, prevent, or address fraud or other suspected illegal activity; and protect our rights and the rights of others. As a part of legal and compliance efforts, we may disclose personal data with our attorneys, governmental entities, supervisory authorities, law enforcement agencies, or others as required or permitted by applicable law. Seamless.AI may disclose personal data as part of corporate transactions, such as mergers, acquisitions, or divestitures; however, your personal data remains subject to promises made in this Privacy Policy during those transactions.
Seamless.AI may also disclose your personal data with its employees, contractors, service providers, and others.
5. We Use Your Information for Employment Applications
If you are applying for a job at Seamless.AI, we may collect information from you, including application information, resumes, and employment records; information received from references; work eligibility and equal opportunity employment information (as required or permitted by applicable law); or other information.
We may use your personal data to consider your employment application. We may disclose your personal data relating to your application with our employees, affiliates, subsidiaries, and service providers, including recruiting service providers, hiring consultants and agencies, information and technology service providers, human resources information system providers, and others.
6. We Use Cookies and Similar Technologies
We may use cookies, web beacons, or similar technologies on our website. Cookies are pieces of data stored on a website visitor's device to help us improve access, use, and security of our website and identify repeat visitors to our website. Cookies can also make your interactions faster and more secure. Web beacons are objects embedded into web pages that allow us to monitor site activity. Cookies, web beacons, and similar technologies can also help us track and target your interests so that we can enhance your experience on our website, conduct analytics, determine the effectiveness of promotional campaigns, and direct advertisements or other marketing activities.
We may also collect other automated information from you, such as your browser type and language, your operating system, your Internet Protocol address, the date and time of your visit, the duration of your visit, the URLs of websites you visited before and after visiting our website, the web search that landed you on our website, and web pages and advertisements you view and links you click on within our website.
Please review our Cookie Policy for more information on how we use cookies to collect and use your personal data.
We may also include integrations or links to social media platforms such as Facebook, Twitter, Google, Instagram, and others. These features for the social media platforms may also use cookies or similar technologies. They may collect your information, such as your IP address, device and browser type, and the web page you visited. You may also wish to review the privacy policies for those social media platforms to learn how they treat your information. We may collect information about you from those platforms when you access our website using those platforms.
Our website may use Google Analytics and Google Tag Manager, which are web analytics services provided by Google LLC. These services use cookies to analyze your use of our website. The information collected by these cookies about your use of our website is transmitted to and stored on Google servers. Google uses this information to assess your use of our website and provides reports on data. This data may include how often you visit our website, what pages you view when you visit the website, and what other websites you have visited prior to visiting our website. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.
You may review Google’s data privacy practices for Google Analytics and data privacy practices for Google Tag Manager. You may also review Google’s Privacy Policy and Terms of Service for more information. To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.
7. We Do Not Knowingly Collect Sensitive Personal Data or Children’s Personal Data
Seamless.AI does not knowingly collect or use sensitive personal data, such as data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership. Seamless.AI does not knowingly collect or use personal data from children under the age of 13. Seamless.AI does not knowingly collect or use personal data from children under the age of 16 in other applicable jurisdictions. We encourage parents and guardians to provide adequate protection measures to prevent children from providing information unwillingly on the internet. If we become aware of any personal data that we have collected from children, we will take steps to securely remove it from our systems.
8. We Provide Links to Other Websites
This website contains links to other websites, and we are not responsible for the content or privacy practices of such other websites. Please be aware when you leave our website, and read the privacy policy of any other website that collects your information.
9. You May Have a Right to Access, Correct, or Delete Your Personal Data
Depending on circumstances and applicable law, you may have the right to access, correct, object, or delete your personal data. You may use our Privacy Request Center to access, correct, or delete your personal data. You may also contact us using the information in the “You May Contact Us” section at the end of this Privacy Policy. We may need to verify your identity and the applicability of the rights under the law to you before we grant your right to object, access, correct, or delete. Once we do, we will provide you with a copy of the personal data that you request access to as soon as practically possible. As permitted by applicable law, we may limit these rights. For example, we may limit them where they adversely affect other individuals’ personal data, trade secrets, or intellectual property, among other reasons. We will tell you the reasons for any denial of your request.
Depending on the circumstances and applicable law, you may also have the right to lodge a complaint with a local supervisory authority; the right to have Seamless.AI restrict the processing of your personal data; the right of portability of your personal data; or the right to withdraw any consent relating to the processing of your personal data. Your withdrawal of consent, if any, does not affect the lawfulness of processing based on consent before its withdrawal. You may have the right to appeal our decision regarding your request. If you would like to appeal your decision, please email privacy@seamlessleads.com.
Unless otherwise required by applicable law, Seamless.AI does not remove company information or summaries from its directory.
You may opt-out of any future emails from us at any time by using the unsubscribe links included in our email communications to you. You may also opt-out of other communications from us by contacting us using the information in the “You May Contact Us” section below.
You may revoke access to your email, professional networking, customer relationship management, or social media platforms using the settings relating to those email service providers or platforms. Please refer to the help section of those email service providers or platforms for additional help.
10. We Take Precautions for the Security and Integrity of Personal Data
Seamless.AI takes some precautions to try to protect your personal data both online and offline and to try to keep personal data accurate, current, complete, and reliable for its intended use. We use various security technologies and procedures to help protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. When collecting or transmitting confidential information, such as credit card numbers, Seamless.AI protects that information through encryption.
Seamless.AI retains personal data for as long as reasonably required to comply with our legal obligations and in compliance with our data retention policies and procedures. We also retain your personal data for as long as reasonably required for our business purposes, including to provide our services to our customers, to resolve disputes, to enforce our agreements, and for the safety, security, and reliability of our products and services.
11. We Make Adequate Protections for International Transfers
Seamless.AI is the data controller for the personal data collected on this website and through other means. Seamless.AI may store, access, or use your personal data in the United States or in any other country where Seamless.AI or its service providers do business or maintain facilities. Therefore, we may transfer personal data between different jurisdictions.
Where required to by its customers, Seamless.AI transfers personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable law. For example, Seamless.AI may use standard contractual clauses issued by the European Commission for data transfers to data controllers and data processors established outside of the European Union, European Economic Area, Switzerland, and the UK.
12. You May Have Rights under the State Consumer Privacy Laws
You may have additional rights under state consumer privacy laws. You may learn more about these rights in our State Consumer Privacy Policy. You may also use our Privacy Request Center to exercise your rights under these laws.
13. You May Have Rights under the General Data Protection Regulation
European Union Residents: We have appointed IT Governance Europe Limited to act as our EU Representative. If you wish to exercise your rights under the EU GDPR, or have any queries in relation to your rights or privacy matters generally please email our Representative at eurep@itgovernance.eu or post your query to: EU Representative, IT Governance Europe, The Mill Enterprise Hub, Sagreenan, Drogheda, Co. Louth, A92 CD3D, Ireland. When contacting our Representative please ensure you include our Company name in any correspondence. You may use our Privacy Request Center to access, correct, or delete your personal data.
United Kingdom Residents: We have appointed GRCI Law Limited to act as our UK Representative. If you wish to exercise your rights under the UK GDPR, or have any queries in relation to your rights or privacy matters generally, please email our Representative at ukrep@grcilaw.com or post your request or query to: UK Representative, GRCI Law Limited, Unit 3, Clive Court, Bartholomew's Walk, Cambridgeshire Business Park, Ely, Cambridgeshire CB7 4EA, UK. When contacting our Representative please ensure you include our Company name in any correspondence. You may use our Privacy Request Center to access, correct, or delete your personal data.
14. We May Update This Policy
Seamless.AI may update this Privacy Policy from time to time as permitted by law. When we update these terms, we will post the changes on this page and change the “Last Updated” date on the policy. If we make material changes to our Privacy Policy, we will notify you either by a prominent notice on our website before the changes take effect or by emailing you about those changes. Where required by applicable law, we will revise this Privacy Policy if we change the purposes of the processing of your personal data.
Please review our website and policies frequently to learn how Seamless.AI uses your personal data. Your continued use of our website after our notification means that you have accepted our updated Privacy Policy.
15. You May Contact Us
If you have any questions or concerns about this Privacy Policy or any of your rights hereunder, you may contact us at:
Seamless.AI Attention: Privacy Officer
Seamless Contacts, Inc. 7652 Sawmill Road, Suite 341, Dublin, Ohio 43016
or by email at privacy@seamlessleads.com.
16. You May Sign Up to Receive Text Messages from Us
You may opt-in to receive text messages, pre-recorded voice messages, or auto-dialed phone calls from Seamless.AI, its affiliates and related entities, as well as third parties. We may use these messages to authenticate your identity or mobile device, provide you with updates about services or products you may have requested. You may also receive automated phone calls and text marketing messages from Seamless.AI to promote our products and services.
In providing your mobile device number or cell phone number to Seamless.AI, you knowingly consent to receiving such communications from Seamless.AI and for the Seamless.AI to use your cell phone number or mobile device number.
You represent that you have the authority to agree to receive text messages at the telephone number that you provide to Seamless.AI, or from which you sent the text message request to us. You further acknowledge that: (a) no purchase is required to opt into this service; (b) you may opt-out at any time by following the instructions provided in our communications to you; and (c) your receipt of text messages may result in separate charges from your mobile provider.
We will administer our communications to you in accordance with the preferences that you reasonably communicate to us. While we disclose personal data with our affiliates, service providers, and as otherwise provided in this privacy policy, we will not disclose or provide text messaging originator opt-in data and consent. The information you directly provide to us for us to communicate with you over phone calls or text messages will not be disclosed with any third parties except as otherwise required by applicable laws.