Last Updated: December 4, 2020
Seamless.AI is an organization working to help professionals quickly develop and foster relationships and opportunities using artificial intelligence. To learn more about our business, click here.
If you have any questions, please contact us using the information in the “Contact Us” section at the end of this policy.
2. We collect various types of personal data depending on your interactions with us.
Seamless.AI collects information using:
- Your professional networking, customer relationship management, or social media platforms if you choose to link them;
- Email, email accounts, and contacts, if you choose to link them;
- Our website; or
- With your consent.
When you link your email accounts, professional networking, customer relationship management, or social media platforms, we may obtain information about your contacts, or related information. We may also collect information about your use of our products or services. We also collect information about you or your contacts from our service providers, partners, or other sources of publicly available information.
The personal data that Seamless.AI may collect includes:
- Biographic information, such as names;
- Contact information, such as addresses, telephone numbers, email addresses, and professional networking and social media platform contact information;
- Professional information, such as title, industry, professional and employment background, and profile;
- Preferences and interests, such as contact preferences and preferred language;
- Credentials, such as usernames and passwords for Seamless.AI website accounts;
- Financial data, such as credit and debit card or bank account information relating to your purchases from Seamless.AI; and
- Other information you may provide to us.
We may also collect other identifying information we may obtain from you, as disclosed in other policies or notices.
You may choose not to provide us with your personal data. If you choose not to provide us with your personal data, we may be unable to provide you with all functional aspects of our products and services.
3. We use your personal data to provide our services and for other purposes.
A. Providing Products and Services.
Seamless.AI may use your personal data for our legitimate business interests and to provide you or our other customers with our products and services.
We may use your contact information to communicate with you about your order of our products or services, including to process payments or send receipts. Seamless.AI may also use your personal data to add new features or capabilities to our products or services or otherwise improve them. We may use your personal data to administer your website account with us. We may also use your personal data to produce aggregate or statistical data about our customers, users, products, services, or industry.
Our legal bases for processing your personal data to provide you with our products and services are the performance of contracts and the furtherance of Seamless.AI’s legitimate business interests. Our legitimate business interests may relate to the provision of our services, fraud detection and prevention, risk assessment, or improvement of our products and services. If you choose not to provide your personal data where it is required as part of a contract for our products or services or to create your website account, we may be unable to provide you with our products or services.
To buy products and services from Seamless.AI, we may need your biographic information and financial information. If you purchase a product or service from Seamless.AI, we may also collect and use additional information from your purchase transaction, such as the cost of the transaction, type of service or product purchased, payment type, currency, and location of payment.
B. Communications and Customer Service.
Seamless.AI may use your personal data to communicate with you and provide you with customer service. For example, we may request personal data from you regarding surveys or contests. We may use survey information for monitoring or improving this website, our services, or products. Additionally, we may use your personal data to respond to inquiries, provide support, address issues or disputes, or otherwise manage our relationship with you. We may also retain and use records regarding the content and nature of our communication with you, whether by email, telephone call, internet chat or otherwise. We may merge personal data with other information Seamless.AI has about you.
Our website allows users to engage in discussion by commenting on our blog posts. Note that blogs are public. Any information you include in a comment on a blog may be read, collected, and used by anyone.
Participation in our surveys or contests is voluntary and you may choose to participate and disclose this personal data. We may use your contact information (such as name and billing address) and demographic information (such as zip code or age) for these surveys or contests. We may use this information to notify the winners and award prizes.
Our legal bases for processing your personal data for communications and customer service purposes are your consent and furthering Seamless.AI’s legitimate business interests, which include continuing and improving customer relations and updating customer details and preferences.
We may use your personal data so that we, or our affiliates, can market, advertise, or otherwise promote products and services that may be of interest to you based on your profile. We may advertise to you on websites or using email or professional networking or social media platforms. Unless you ask us not to, Seamless.AI may contact you in the future to tell you about new products or services. We may use your personal data for website analytics and customer relationship management purposes.
Our legal basis for processing your personal data for marketing purposes is Seamless.AI’s legitimate business interests relating to marketing, advertising, and promoting our products and services.
D. Legal and Compliance.
Seamless.AI may also use your personal data in connection with our legal or compliance obligations. These obligations may include cooperating or complying with government or law enforcement investigations, litigation, discovery, regulatory requirements, corporate investigations, dispute resolution, collections, national security, public interest, or others.
Our legal bases for processing your personal data for legal and compliance purposes are to meet legal obligations and legitimate business interests relating to compliance with other local laws that we may be subject to.
Seamless.AI may share your personal data for the purposes of providing our products or services to our customers, communications and customer service, marketing, and as a part of our legal and compliance obligations.
Our service providers may include information technology providers, communications technology providers, email or marketing services providers, contact information verification services providers, consultants, auditors, attorneys, outsourcing services service providers, financial services providers, payment processing and billing service providers, customer service providers, or others.
In providing you with communications and customer service and marketing, we may share your personal data with customer relationship management service providers, advertising and marketing service providers, social media platforms (where you use those services to connect with us), and others.
Seamless.AI may also share your personal data with its employees, contractors, service providers, and others.
5. We use your personal data for employment applications.
If you are applying for a job at Seamless.AI, we may collect information from you, including application information, resumes, and employment records; information received from references; work eligibility and equal opportunity employment information (as required or permitted by applicable law); or other information.
We may use your personal data to consider your employment application. We may share your personal data relating to your application with our employees, affiliates, subsidiaries, and service providers, including recruiting service providers, hiring consultants and agencies, information and technology service providers, human resources information system providers, and others. Please also review additional terms that may apply when you submit your application.
We may use "cookies", web beacons, or similar technologies on our website. A cookie is a piece of data stored on a website visitor's device to help us improve access, use, and security of our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to enter a password more than once, thereby saving time while on our website. Web beacons are objects embedded into webpages that allow us to monitor site activity. Cookies, web beacons, and similar technologies can also help us track and target your interests so that we can enhance your experience on our website, conduct analytics, determine the effectiveness of promotional campaigns, and direct advertisements or other marketing activities.
We may also collect other automated information from you, such as your browser type and language, your operating system, your Internet Protocol address, the date and time of your visit, the duration of your visit, the URLs of websites you visited before and after visiting our website, the web search that landed you on our website, and web pages and advertisements you view and links you click on within our website.
7. We do not knowingly collect sensitive personal data nor children’s data.
Seamless.AI does not knowingly collect or use sensitive personal data (such as data that reveal racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership). Seamless.AI does not knowingly collect or use personal data from children under the age of 13.
8. We provide links to other websites.
9. You may have a right to access, correct, or delete your personal data.
Depending on the circumstances and applicable law, you may also have the right to lodge a complaint with a local supervisory authority; the right to have Seamless.AI restrict the processing of your personal data; the right of portability of your personal data; or the right to withdraw any consent relating to the processing of your personal data. Your withdrawal of consent, if any, does not affect the lawfulness of processing based on consent before its withdrawal.
If you wish to completely remove any individual profile from our directory, please email firstname.lastname@example.org with subject line “Remove.” If you make this choice, your name, employment history, web references, and contact information (including email address) will be removed from our search results as soon as possible. Unless otherwise required by applicable law, Seamless.AI does not remove company information or summaries from its directory.
You may opt out of any future emails from us at any time by using the unsubscribe links included in our email communications to you. You may also opt out of other communications from us by contacting us using the information in the “Contact Us” section below.
You may revoke access to your email, professional networking, customer relationship management, or social media platforms using the settings relating to those email service providers or platforms. Please refer to the help section of those email service providers or platforms for additional help.
10. We take precautions for the security and integrity of personal data.
Seamless.AI takes some precautions to try to protect your personal data both online and offline and to try to keep personal data accurate, current, complete, and reliable for its intended use. We use various security technologies and procedures to help protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. When collecting or transmitting confidential information, such as credit card numbers, Seamless.AI protects that information through encryption.
Seamless.AI retains personal data for as long as reasonably required to comply with our legal obligations and in compliance with our data retention policies and procedures. We also retain your personal data for as long as reasonably required for our business purposes, including to provide our services to our customers, to resolve disputes, to enforce our agreements, and for the safety, security, and reliability of our products and services.
11. We may have adequate protections for international transfers.
Seamless.AI is the data controller for the personal data collected on this website and through other means. Seamless.AI may store, access, or use your personal data in the United States or in any other country where Seamless.AI or its service providers do business or maintain facilities. Therefore, we may transfer personal data between different jurisdictions.
Where required to by its customers, Seamless.AI transfers personal data in compliance with the General Data Protection Regulation and other applicable law. For example, Seamless.AI may use standard contractual clauses issued by the European Commission for data transfers to data controllers and data processors established outside of the European Union, European Economic Area, Switzerland, and the UK.
12. You may have rights under the California Consumer Privacy Act.
If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA). You may learn more about these rights in our CCPA Policy. You may also use our Personal Information Request Portal to access, delete, or opt out of the sale of your personal information.
14. You may contact us.
Attention: Privacy Officer
Seamless Contacts, Inc.
7652 Sawmill Road,
Dublin, Ohio 43016
Or by email at
Or by calling (614) 636-2791